Legal

KVKK Privacy Notice

This English version is provided for information only. In case of any discrepancy, the Turkish text prevails.

Pursuant to the Turkish Personal Data Protection Law No. 6698 (KVKK), we, SKINSCIENCE CLINIC SAĞLIK TİCARET LİMİTED ŞİRKETİ (Lue Group) (the “Company”), in our capacity as data controller, wish to inform you about the personal data we process in connection with the appointment and genetic testing services we provide under the Lue GEN brand.

1. Data controller

SKINSCIENCE CLINIC SAĞLIK TİCARET LİMİTED ŞİRKETİ · Address: İnönü Mahallesi Ankara Caddesi Yapı İş Plaza No: 9/4 Kat: 4, Sancaktepe / İstanbul · Tax office / no.: Sultanbeyli / 7721645198 · Email: info@luegroup.com.tr · Phone: +90 553 851 73 11

2. Personal data processed

Identity and contact details: full name, phone number, email address; date of birth and sex at the time of sample registration.
Physician details (where the request is submitted by a physician): full name, institution, phone, email.
Health and genetic data (special category data): the tests selected, clinical notes or indication, samples and test results.
Request and transaction details: preferred days, appointment details, payment preference and status, consent records and the IP address associated with those records.

3. Purposes of processing

Receiving your appointment request, contacting you and scheduling your appointment;
Collecting your sample, sending it to the laboratory and performing the test;
Reporting the results and, if you request it, providing genetic counselling services;
Handling payment processes and invoicing;
Fulfilling obligations arising from legislation.

4. Legal grounds

Your identity, contact and transaction data are processed under Article 5(2) of the KVKK on the legal grounds of the establishment or performance of a contract, compliance with a legal obligation and legitimate interest; your health and genetic data are processed under Article 6 of the KVKK on the basis of your explicit consent and, in the cases provided for by law, for the purpose of carrying out medical diagnosis and treatment services.

5. Transfers

Limited to the purposes above, your personal data may be transferred to Akasya Partner Clinics, which collect samples; to our partner laboratory abroad (United Arab Emirates), which performs the analysis; to the physician who submitted the request; to the information technology providers from whom we obtain hosting and email services; and to authorised public authorities. Transfers abroad are carried out in accordance with Article 9 of the KVKK.

6. Method of collection

Your data is collected electronically and physically through the appointment request form on our website, by phone, email and WhatsApp correspondence, and during sample collection.

7. Your rights

Under Article 11 of the KVKK, you have the right to learn whether your personal data is being processed; to request information about it; to learn the purpose of processing and whether it is used in line with that purpose; to know the third parties to whom it is transferred; to request its rectification if it is incomplete or inaccurate, and its erasure or destruction; to object; and to claim compensation for any damage. You can send your requests to info@luegroup.com.tr.

Last updated: 22 October 2026